Help for Cable customers
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Looking for
Help for National customers?
Did you know?
If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.
-
Looking for
Help for National customers?
Did you know?
If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.
-
Looking for
Help for National customers?
Did you know?
If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.
-
Looking for
Help for National customers?
Did you know?
If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.
Billing and Payments
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- 327232 How do I disconnect my services?
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customer_type: Cable
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customer_context: Fixing
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- 369063 How do I view my bills online ?
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customer_type: Cable
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customer_context: Using
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- 369065 How do I switch to eBilling?
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customer_type: Cable
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customer_context: Getting Started
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- 401212 How can I see details of calls I’ve made that cost less than 50p?
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customer_type: Cable and National
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customer_context: Using
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- 369072 How can I find out the current balance of my account ?
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customer_type: Cable
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customer_context: Using
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- 369109 How do I change my Direct Debit details ?
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customer_type: Cable
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customer_context: Getting Started
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- 369143 How do I set up Direct Debit payments?
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customer_type: Cable
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customer_context: Getting Started
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- 316465 How do I return my equipment when I cancel my services?
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customer_type: Cable
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customer_context: Fixing
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- 342647 Want to know more about your contract with us?
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customer_type: Cable
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customer_context: Using
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- 350624 What is Virgin Media's Code of Practice for complaints?
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customer_type: Cable and National
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customer_context: Fixing
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