Help with your mobile
Browse our help guides for all the devices we offer - including iPhone, Samsung, Nokia, you name it.
Looking for a quick fix? Just answer a few simple questions about your phone and we'll do our best to sort it for you.
More help and FAQs
Got a more specific issue with your device settings? Check out our detailed help guides and FAQs.
Find out how to set up things like mobile web, email and picture messaging.
Ask the community
Join the Virgin Media community discussion, for help and tips.
Check your UK mobile coverage
Just enter your postcode or current location and our coverage checker will tell you how strong your signal should be.
Help with Virgin Mobile services
Get help with our brilliant services, such as setting up your voicemail, sending texts and picture messages, and changing settings like premium rate call barring in Your Account.