Search KB

 

Did you know?

If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.

 

Help for Cable customers

Check your service statusCableNational

Broadband and Internet :

Internet Security

Internet safety advice for kids

The Internet opens up a wonderful world of entertainment, opportunity and knowledge. To help your children enjoy the Internet safely, The UK Council for Child Internet Safety (UKCCIS) have developed the Click Clever Click Safe Code. It’s been designed to act as an everyday reminder of simple good behaviours, to help you and your children avoid common risks online.

Report abuse

Report suspicious activity and inappropriate contact towards a young person online.

European Safer Internet Day (SID) is organised by Insafe and is supported by countries throughout Europe. SID is an annual event to promote safer and more responsible use of online technology and mobile phones. In the UK during the week of SID a range of activities will be taking place across the continent to help protect young people online. For further information about international activities for SID please visit www.saferinternetday.org

If you have younger children using the internet, then this site; http://www.thinkuknow.co.uk has loads of useful info to help them stay safe online. We highly recommend you also read our article:
Top tips for parents on broadband safety.


Was this information useful?

Quick Access


Got a fault with your service?

We'll need to do a service check to diagnose and resolve the problem

Ask Jenny a question about Virgin Media services

Existing customer

Not yet a customer

Manage your account with My Virgin Media

Need to get in touch? Find out how to
Contact Us

Get help from others in the Virgin Media Help & Support Forum