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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.


Help for Cable customers

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How do I lock or unlock TV channels?

You can select which channels you want to set PIN access for.

If you have a V Box, V HD Box or V+ Box:

  1. Press Home on your remote control, choose Settings and then choose Locked Channels.
  2. Enter your PIN and choose the channels you’d like to lock or unlock by selecting OK.
  3. Press Back to save, and you’re done.

If you have a TiVo box:

  1. Press Home on your TiVo remote and choose Help & Settings.
  2. Choose Parental Controls then enter your PIN.
  3. Select Lock channels.
  4. Highlight the channel you want to lock or unlock.
  5. Press OK on your TiVo remote.
  6. Go to Use these settings and press OK.

Just to let you know, you won’t be able to remove Parental Controls from Sky movie channels.

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