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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.


Help for Cable customers

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What if a programme that I want to record overruns?

Live events (like sporting events and awards shows) often run past their scheduled end time. You can extend the recording time so that the end of such events aren’t cut short.

If you have a V+ Box, here’s how:

  1. Select the V+ Extras option from the V+ menu.
  2. Choose Extend Recordings.

If you have a TiVo box, here’s how:

  1. Press the Home button.
  2. Choose Help & Settings then Settings.
  3. Choose Recordings.
  4. Choose Extend Live Recordings.

If you’re recording a sports event, or another live event that’s likely to run over time (for extra time or penalties for example), it’s probably also worth setting your V+ Box or TiVo box to record the following programme.

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