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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.

 

Help for Cable customers

Check your service statusCableNational

Broadband and Internet :

Wireless Networking

How do I disable my wireless connection?

If you are certain that you do not wish to have a wireless connection, you may decide to turn off the wireless signal. In this case, you would be able to connect your router to your computer only by using the supplied Ethernet cable.


Pick your Virgin Media Router

  • Super Hub
  • Super Hub 2 / 2ac
  • Hub
  • Not sure?

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