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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.


Help for Cable customers

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Broadband and Internet :

Wireless Networking

How do I reset my Virgin Media router?

Our routers’ default settings are geared towards making it as easy as possible to make a wireless connection to the Internet.

If you have changed any settings and you need to revert back to the factory defaults, follow these instructions.

Note: resetting the router will disconnect any computers or devices that were previously connected to your wireless network. Those computers or devices will need to be reconnected once the reset is complete.

Pick your Virgin Media Router

  • Super Hub
  • Super Hub 2 / 2ac
  • Hub
  • Modem
  • Not sure?

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