We’re sorry to hear you’ll be cancelling your service with us.
If you need to return a set top box and/or the Virgin Media Hub, we’ll arrange for it to be collected by one of our team – and they’ll also collect any other Virgin Media equipment you’re no longer using at the same time.
Remember, it’s important you return all equipment relating to the services you cancel – otherwise you may be liable for a charge on each item. See our article What happens if I don't return my equipment after I cancel?
To find out more and contact us please see our article How do I disconnect my services.