Search KB

 

Did you know?

If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.

 

Help

Check your service statusCableNational

Telephone

Accessibility

Special Needs

At Virgin Media, we respect the fact that all our customers are different. We’re working hard to ensure our products and services meet the needs of all our customers. Keep checking back here for more developments in this area.

See more about accessibility:


Was this information useful?

Quick Access


Ask Jenny a question about Virgin Media services

Existing customer

Not yet a customer

Manage your account with My Virgin Media

Need to get in touch? Find out how to
Contact Us

Get help from others in the Virgin Media Help & Support Forum