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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.


Help for Cable customers

Check your service statusCableNational


Email help flows

Here are some useful guides to take you step-by-step through some tasks or problems you might need help with.

Select one of the links below to open the relevant guide:

I have forgotten my password

I'm getting a 'mailbox full'error

I'm trying to set up my email software

I want to add an email address to my account

I'm receiving duplicate emails

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