Help & Support

How does the Virgin Media Hub's Push 'N' Connect (WPS) feature work?

The Virgin Media Hub has a simple and straightforward setup procedure. The Hub broadcasts its network name (SSID), and wireless-enabled devices can pick up the Hub's signal and establish a connection to the network, as long as the correct network security key (Passphrase) is entered.

For the vast majority of users, the above setup process is by far the easiest way to create a wireless connection.

An alternative method for setting up the wireless connection is to use the Hub's Push 'N' Connect feature, which is NETGEAR's implementation of the Wi-Fi Protected Setup (WPS) standard.

Push 'N' Connect allows you to make a wireless connection to the Hub without needing to know the Hub's network name or network security key.

Advantages and disadvantages of using Push 'N' Connect


  • WPS automatically configures the network name (SSID) and WPA security key for the Hub and for wireless devices that join the network.

  • You do not need to know the network name and security keys or passphrases to use WPS to join a wireless network.

  • No one can guess your security keys or passphrase because they are randomly generated.

  • WPS uses the Extensible Authentication Protocol (EAP), which is a strong authentication protocol used in WPA2.


  • Unless all the Wi-Fi devices on the network are WPS-compatible, you will not be able to take advantage of the ease of securing the network.

  • If your wireless device does not support WPS, it can be hard to join a network that was set up with WPS because the wireless network name and security key are random sequences of letters and numbers.

  • This technology is fairly new, so not all wireless equipment supports WPS.

  • Ad-Hoc mode does not support WPS. Ad-hoc mode is used when wireless devices communicate directly to each other without an access point.
Considerations before using Push 'N' Connect

In order for Push 'N' Connect to work well, all of the devices that you plan to connect wirelessly to the Hub must support both the WPS and the WPA (Wi-Fi Protected Access) standards.

If some of your devices are not compatible with WPS, they will need to be connected to your wireless network first using the standard setup procedure. After all of the non-WPS-compatible devices have been connected, any remaining WPS-compatible devices can then be connected via one of the Push 'N' Connect techniques covered in the below articles.

How to make a wireless connection via Push 'N' Connect (WPS)

There are a couple of ways to establish a connection via Push 'N' Connect. Please see the following guides for detailed instructions.

For more help with your Virgin Media Hub, check our Virgin Media Hub area.