Help & Support

About your Virgin Media wireless equipment

With wireless broadband from Virgin Media you’ve got the freedom to connect to the internet anywhere in your home – no wires needed!

Already with us?

If you get your broadband by fibre optic cable, check out our Virgin Media Hub or wireless router here.
Then, if you want to order any of our wireless equipment, click here.

If you get your broadband down your phone line click here.

Thinking of joining us?

See which services are available where you are at virginmedia.com

Keeping things simple

We’ve taken all the hassle out of setting up wireless broadband at home.

  • No cables needed, even when setting up 
  • Our wireless routers come with the strongest grade of wireless encryption to keep your network safe
  • Technical help is always just a phone call away

To use our wireless service your computer just needs to meet the minimum requirements.

Wireless performance will be affected by a number of factors, including the positioning of the wireless router, the thickness of internal walls and the presence of electrical/radio interference.

For more information, please see How can I improve the performance of my wireless network?