Help & Support

How do I change the DNS settings on my wireless router

DNS stands for Domain Name System, and is the technology that assigns names to IP addresses. DNS technology means you can type in www.virginmedia.com instead of having to remember a long winded IP address!

In the vast majority of cases there should be no need to change your DNS settings; however, there may be some occasions when changing these settings is necessary in order for your network to function the way you want it to.

If you do need to change your computer's DNS settings, you can use these:

  • Primary address: 194.168.4.100
  • Secondary address: 194.168.8.100

Please note that the Super Hub’s administration interface does not provide an option to change your DNS settings. To change these settings, you will need to configure the software that controls the network adapter in your computer or laptop. The most common ways to do this on Windows are shown below.

Windows 7

1. Click the Start button.
2. Click Control Panel.
3. Click either View network status and tasks or Network and Sharing Center.
4. Click Change adapter settings.
5. Right-click the icon for your network adapter (it may show as a wireless adapter), and then select Properties.
6. Click Internet Protocol Version 4 (TCP/IPv4) , and then click Properties.
7. The screen that appears next will allow you to specify which DNS server settings you would like to use. In addition, clicking the Advanced… button will give you access to further DNS options.

Windows XP

1. Click the Start button.
2. Click Control Panel.
3. Click Network and Internet Connections (if you see it) and then click Network Connections.
4. Right-click the icon for your network adapter (it may show as a wireless adapter), and then select Properties.
5. Click Internet Protocol (TCP/IP) , and then click Properties.
6. The screen that appears next (see the image above) will allow you to specify which DNS server settings you would like to use. In addition, clicking the Advanced… button will give you access to further DNS options.

Windows Vista

1. Click the Start button.
2. Click Control Panel.
3. Click either View network status and tasks or Network and Sharing Center.
4. Click Manage network connections.
5. Right-click the icon for your network adapter (it may show as a wireless adapter), and then select Properties.
6. Click Internet Protocol Version 4 (TCP/IPv4) , and then click Properties.
7. The screen that appears next (see the image above) will allow you to specify which DNS server settings you would like to use. In addition, clicking the Advanced… button will give you access to further DNS options.

Mac OS
  1. From the Apple menu, select System Preferences.
  2. Select Network.
  3. Select the network interface from the sidebar. By default, your primary network interface is selected. If you use more than one interface to connect to the Internet, use these instructions to update the DNS servers for all of the interfaces.
  4. Click Advanced.
  5. Click the DNS tab.
  6. Click the + button to add a new DNS server.
  7. Once you've added the DNS server settings, click OK.
  8. Click Apply.