Search KB

 

Did you know?

If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.

 

Help for Cable customers

Check your service statusCableNational

Broadband and Internet :

Wireless Networking

Virgin Media Super Hub user guide

Click the following links to view the user guides for our Super Hubs

Virgin Media Super Hub

Virgin Media Super Hub 2

If you want to learn more about your Super Hub and see what all the buttons and lights mean, take a look at our step-by-step guide.

Finding a happy home for your Virgin Media Super Hub is really important so that you get the best wireless signal – and our fastest ever wireless broadband. For some tips, take a look at our step-by-step, interactive guide.


Was this information useful?

Quick Access


Got a fault with your service?

We'll need to do a service check to diagnose and resolve the problem

Ask Jenny a question about Virgin Media services

Existing customer

Not yet a customer

Manage your account with My Virgin Media

Need to get in touch? Find out how to
Contact Us

Get help from others in the Virgin Media Help & Support Forum