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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.


Help for Cable customers

Check your service statusCableNational

Broadband and Internet :

Wireless Networking

Virgin Media Super Hub user guide

Click the following links to view the user guides for our Super Hubs

Virgin Media Super Hub

Virgin Media Super Hub 2

If you want to learn more about your Super Hub and see what all the buttons and lights mean, take a look at our step-by-step guide.

Finding a happy home for your Virgin Media Super Hub is really important so that you get the best wireless signal – and our fastest ever wireless broadband. For some tips, take a look at our step-by-step, interactive guide.

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