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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.


Help for Cable customers

Check your service statusCableNational

Broadband and Internet :

Digital Home Support

How do I start a Live Online Chat session?

  1. Download and open the Hub (for help see How do I download the DHS Hub?).
  2. Click on the ‘Live Online Chat’ button.
  3. You’ll see a screen like this whilst we connect you to a Tech Expert
  4. And when you see this screen, away you go…

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