Help for Cable customers
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Can I withhold my phone number?
There are two ways to withhold your number. You can use:
- Number Conceal -- Dial 141 before entering the phone number you wish to call. You will need to enter 141 each time you want to conceal your number.
- Permanent Number Conceal -- Keeps your number private every time you make a call (even if you’re already ex-directory). You can subscribe by calling our team on 150 from a Virgin Media home phone or on 0345 454 1111* from any other phone and select option 1.
If you want to override permanent number conceal and leave your number, dial 1470 before you make the call.
* For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles may vary.
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