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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.


Help for Cable customers

Check your service statusCableNational


How much do calls cost?

When you choose a package with us, you’ll get some calls for free from your Virgin Media home phone – click here to find out more.

If you want, you can also subscribe to one or more of our Talk packages as well – these give you unlimited calls of a certain type or at a particular time of day for an extra monthly charge.

Or, to check out what it costs to make individual calls from a Virgin Media home phone, check out our calling costs here.

Looking for Virgin Mobile help?

Visit our mobile site to find out about the latest tariffs and roaming call and data charges.

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