Help & Support

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  • How do I pay by credit or debit card?

    Paying by Direct Debit is the easiest and most hassle-free way to pay for your Virgin Media services. It’s really easy to set up, too. Simply register or sign in to your account at

    Here you can also make a payment using your credit or debit card, just select My bills.

    Alternatively you can call our dedicated payment service on 0800 064 3777.

    You can use any of these cards to make a one-off payment: Visa, Visa Debit, Mastercard, Debit Mastercard or Maestro.