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Device management for Virgin TV Anywhere

Virgin TV Anywhere brings you some of the biggest and best movies and shows on TV.

For legal reasons we have set some restrictions on where and how you can watch these shows, which means Virgin TV Anywhere can only be used on a maximum of two ‘devices’.

A device can be your computer, iPad, iPhone, iPod touch, Android Tablet or Phone. It’s what you use to watch shows available through Virgin TV Anywhere and you need to register a device to be able to do this.

You can register up to two devices, personalise names and  even add or remove devices, but there are some rules about how you can make changes.

Once you’ve signed in using your My Virgin Media username and password the first time you go to watch something you will need to register the device you’re using:

  • A new browser page will automatically open giving the Virgin TV Anywhere device registration page.
  • Click Register on one of the lines labelled ‘Available device slot’, you can then give your device a name, such as “Louise’s iPhone”.
  • Once you’re done click on ‘Finished’ and you are ready to start watching.

If you already have two devices registered, you’ll need to delete one of them to make a slot available for the device you’re on now.

If you are registering an iPhone, iPad or iPod Touch, please make sure Cookies are enabled on your device, otherwise you’ll be unable to register. To check go to Settings > Safari > Block Cookies and make sure it’s not set to Always.

Device Changes
  • Each time you add a new or swap a device you’ll use one of your permitted 'device changes'
  • You can register up to 2 devices
  • When 2 devices have been registered you’ll be able to make one change to your registered devices each calendar month. This lets you remove a device to add a new one, for example
  • We recommend that you register devices that you’ll use regularly as you will not be able to swap them until the following month

    You can keep track of your entitlement by selecting Device & Player Registration:

  • On your computer – by clicking the Settings button to the top right of the screen
  • On your iPad or Android Tablet – by clicking on the Settings cog icon at the top left of iPad app
  • For iPhone or iPod touch – under the More button.
  • On your Android Phone – you’ll find this under settings once you have registered the device
Renaming your device

On the Device & Player Registration page (see above) tap Rename next to the device name. Renaming doesn’t count towards your allowed device changes.

Devices that can be used with Virgin TV Anywhere

You can watch Virgin TV Anywhere on up to 2 different devices. Devices can be any of the following:

  • PC
  • Mac
  • laptop
  • notebook
  • iPod touch - 4th generation & above*
  • iPad 1, 2 or 3, or iPad mini*
  • iPhone 3GS, 4, 4S, or 5*
  • Android** – you can use TV Anywhere on a range of Android Phones or Tablets. To see a full list of supported devices click virginmedia.com/apps/android/tvanywhere/devices

*iOS version 5 or above is required to use the Virgin TV Anywhere app

** You’ll usually require at least v 2.2.3 on Android Phones and Android v4 on tablets. Check the device list virginmedia.com/apps/android/tvanywhere/devices for more information.

Don’t forget that each device from the list counts toward your limit of 2 registered devices. So we give you 2 device changes to start. Once you’ve used these 2 changes you are then only able to make one change a month after that so you need to wait until the first day of the following calendar month to make your next change.

To see how other people in your household can use Virgin TV Anywhere click here

For more help with TV Anywhere, click here

          

Apple, the Apple logo, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.


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