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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.


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Troubleshooting Virgin TV Anywhere

Having trouble with your Virgin TV Anywhere app? There are some simple steps you can take to find out what the problem is. These help you check if your kit is set up properly, and that your app is installed correctly.

Just follow the troubleshooting tips for the device you’re using the app on:

TV Anywhere app for iPad: click here.

TV Anywhere app for iPhone or iPod Touch: click here.

TV Anywhere app for Android Tablet or Phone: click here.

For troubleshooting problems with TV Anywhere on your computer: click here.

For more help with TV Anywhere, click here

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