Help & Support
Understanding your bill, first bill explained, online billing, making one-off payments, how to pay, late payments, pay per view and phone calls, checking your balance
My account related help
We know you won’t want to live without your Virgin Media services in your new home. That’s why we make moving quick and easy.
We'd really hate to see you go. So tell us why you’re thinking of leaving us and we’ll do our best to put a smile back on your face.