Help & Support
Experiencing problems?: Troubleshooting Phone
- How do I reschedule or cancel an engineer appointment?
- How do I stop unwanted, nuisance, malicious or withheld-number calls?
- I can’t send or receive messages with Virgin Media Text?
- I can't remember my Call Barring PIN number
- Why can't I make outgoing calls?
- Why do I have a crackling on the line?
- Why do I have a noise on my line when I pick up the phone?
- Why does 1471 not always work?
- Why don't I have a dial tone? - Faults
- Why have my call features stopped working?
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