Search KB

 

Did you know?

If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.

 

Help for Cable customers

Check your service statusCableNational

Broadband and Internet :

Broadband Connection

How to maximise the security on your computer

These days it’s important to have the right level of security on your computer to protect your computer from all sorts of Internet nasties.

As a Virgin Media customer, you get the benefit of free firewall and anti-virus protection with Virgin Media Security. To remind yourself exactly what this covers, visit the Virgin Media Security page for details. And if you haven’t downloaded it yet, you can do that there, too.

Firewalls are just the thing to help protect your computer from unauthorised access via your Internet connection, but they can cause connectivity issues. To find out more about firewalls, click Understand more about firewalls for details.


Was this information useful?

Quick Access


Related articles

Got a fault with your service?

We'll need to do a service check to diagnose and resolve the problem

Ask Jenny a question about Virgin Media services

Existing customer

Not yet a customer

Manage your account with My Virgin Media

Need to get in touch? Find out how to
Contact Us

Get help from others in the Virgin Media Help & Support Forum