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If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.

 

Help for National customers

Check your service statusCableNational

Broadband and Internet :

Dial Up Connection

Why doesn’t my new or reformatted computer connect to the Internet? (national dial-up)

 If you’re having some trouble connecting a new computer, or one you’ve reformatted, it could be because the computer does not have a dialler set up for dial-up networking. We can help you set this up – just follow the steps below.

Use Windows XP? Click here to create a dialler.

Got a Mac? Click here to create a dialler.

Use Windows Vista? Click here to create a dialler.

Just to let you know, you can only have one computer plugged into your cable modem and working at any one time.


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