Search KB

 

Did you know?

If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.

 

Help for Cable customers

Check your service statusCableNational

About Webalizer

We have made available automated analysis of your logfiles using the Webalizer tool on our platform.

The advantage of using Webalizer above most other logfile analysis programs is that it caches and accumulates the results -- it does not need to analyse an entire year's logs each week, for example, it could just add this week's results to its stored data on our servers.



Was this information useful?

Quick Access


Got a fault with your service?

We'll need to do a service check to diagnose and resolve the problem

Ask Jenny a question about Virgin Media services

Existing customer

Not yet a customer

Manage your account with My Virgin Media

Need to get in touch? Find out how to
Contact Us

Get help from others in the Virgin Media Help & Support Forum