Help for Cable customers
Broadband and Internet :
Internet Security
About My Virgin Media
My Virgin Media lets you take control of your Virgin Media account.
It lets you effortlessly manage aspects of your Virgin Media service, without needing to contact Customer Services or Technical Support. Click one of the links below for further information.
What is My Virgin Media?
Find out about what My Virgin Media is, what you can do with it and how to access it.
Email & mailboxes
Creating additional email addresses.
Password information
How to change your email password.
Upgrade your services
You can now upgrade some aspects of your Virgin Media service online.
Quick Access
My Stuff
Got a fault with your service? We'll need to do a service check to diagnose and resolve the problem
Manage your account with My Virgin Media
Need to get in touch? Find out how to
Contact Us
Get help from others in the Virgin Media Help & Support Forum
