Broadband & Internet
Broadband Connection
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My Virgin Media help
My Virgin Media lets you take control of your Virgin Media account.
It lets you effortlessly manage aspects of your Virgin Media service, without needing to contact Customer Services or Technical Support. Click one of the links below for further information.
What is My Virgin Media?
Find out about what My Virgin Media is, what you can do with it and how to access it.
Email & mailboxes
Creating additional email addresses.
Password information
How to change your email password.
Upgrade your services
You can now upgrade some aspects of your Virgin Media service online.- Need more help
Already a customer
