About POP

POP, or Post Office Protocol, lets you download messages from Virgin Media Mail's servers onto your computer so you can access your mail with a program like Microsoft Outlook Express or Windows Mail, even when you aren't connected to the Internet.

Supported POP client list

Once you've enabled POP in your Virgin Media Mail account, you can configure your mail client or wireless device to download Virgin Media Mail messages. To see our recommended settings or troubleshoot POP issues, click the name of your mail client or wireless device below.

If your mail client isn't listed here, it may well still work, but we regret that we're not yet able to provide assistance with its configuration.

Mail Clients

configure the following mail clients for POP

• Outlook Express
• Thunderbird 2.0
• Windows Mail

Mobile Phones

• For help accessing Virgin Media Mail for mobile, please visit our mobile access topic
  

Enabling POP

You can retrieve your Virgin Media Mail messages with Outlook Express, Thunderbird 2, Windows Mail or other programs that support POP, but you just need to make sure that POP is enabled on your mail account. By default, Virgin Media enables POP on all accounts.

To enable POP in your Virgin Media Mail account:

1.  Log in to your Virgin Media Mail account.
2.  Click Settings at the top of any Virgin Media Mail page.
3.  Click Forwarding and POP/IMAP.

4.  Select Enable POP for all mail or Enable POP for mail that arrives from now on.
5.  Choose the action you'd like your Virgin Media Mail messages to take after they are accessed with POP.
6.  Configure your POP client and click Save Changes.