Help for National customers
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Looking for
Help for Cable customers?
Did you know?
If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.
-
Looking for
Help for Cable customers?
Did you know?
If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.
-
Looking for
Help for Cable customers?
Did you know?
If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.
-
Looking for
Help for Cable customers?
Did you know?
If you get your services down a fibre optic cable you are a Cable user. If you get your services down a phone line you are a National user.
Billing and Payments
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- 304644 Why is my first month's bill more than I expected?
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customer_type: National
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customer_context: Fixing
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- 304647 Why have I received a partial month's charge or credit?
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customer_type: National
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customer_context: Fixing
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- 401212 How can I see details of calls I’ve made that cost less than 50p?
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customer_type: Cable and National
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customer_context: Using
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- 343643 How do I disconnect my services?
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customer_type: National
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customer_context: Using
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- 350624 What is Virgin Media's Code of Practice for complaints?
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customer_type: Cable and National
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customer_context: Fixing
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- 304616 I've already paid, so why does my bill show an amount owed from last bill?
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customer_type: Cable and National
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customer_context: Fixing
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- 369106 How can I change my package online ?
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customer_type: National
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customer_context: Fixing
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- 342648 Want to know more about your contract with us?
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customer_type: National
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customer_context: Using
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- 3810 Who do I pay?
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customer_type: Cable and National
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customer_context: Getting Started
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- 3821 Can I get help if I’m having difficulty paying my bill?
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customer_type: National
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customer_context: Fixing
Showing 1 - 10 of 53 results
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