Help & Support
Help with your phone or tablet
If you're having issues with your phone or tablet - whether it's an iPhone, Samsung, Nokia, you name it - you can find all the help you need here, including booking a repair.
Help with billing, tariffs, and Your Account
All you need to know about your bill, including tariffs and ways to pay.
Do you Pay As You Go?
Get info on the costs and coverage when using your phone abroad, or when calling friends and family overseas from the UK.
Check out the most popular questions asked by Virgin Mobile customers.
Check your UK mobile coverage
Just enter your postcode or current location and our coverage checker will tell you how strong your signal should be.
Ask the community
Join the Virgin Media community discussion, for help and tips.