Help with your mobile

Need help with your phone or tablet? You’ve come to the right place. Here you can find in-depth guides and manuals for everything from sending a text to updating your settings.
Phone help guides

Browse our help guides for all the devices we offer - including iPhone, Samsung, Nokia, you name it.

Phone Fix

Looking for a quick fix? Just answer a few simple questions about your phone and we'll do our best to sort it for you.


More help and FAQs

Got a more specific issue with your device settings? Check out our detailed help guides and FAQs.

Phone Settings
Find out how to set up things like mobile web, email and picture messaging.

Ask the community

Join the Virgin Media community discussion, for help and tips.

Visit our forums


Check your UK mobile coverage

Just enter your postcode or current location and our coverage checker will tell you how strong your signal should be.


Help with Virgin Mobile services

Get help with our brilliant services, such as setting up your voicemail, sending texts and picture messages, and changing settings like premium rate call barring in Your Account.