Manage your account

Whether it’s checking your bills, tracking an order, or changing your international or premium call bar settings, you can do it all with Your Account – from any device, whenever you fancy.

Your Account

Here are just some of the ways you can stay in control of your account 24/7.

And lots more...

Log in to Your Account

Create your online account

Set up your account online and keep tabs on things like your spending and lots more besides.

  • Check your balance
  • View your recent payments
  • See your latest call, text and data usage
  • Switch on roaming if you’re going abroad
  • Update your Direct Debit and other details
  • Add or change parental controls
  • Switch on international or premium rate call bars
  • Track a recent order
  • Make an extra payment
  • Pick up your PUK code
Set up Your Account

Managing your bills 24/7

With Your Account, you can easily view, print and download your 12 most recent bills.

You can choose one of two ways to get your bill:

  • Online
    Every month, we'll email or text you as soon as your bill is ready so you can check it out straight away. It's free and you can set it up right here.
    Set up eBilling
  • Paper
    If you'd prefer a paper copy, no problem. These cost an extra £1.75 per bill. And if you want to view it online, you can easily do so by logging in to Your Account.

Need more help with your bill?

Billing FAQs
Bill Explainer

Ways to pay your bills and top-up online

There are plenty of options to choose from. Simply pick the one that suits you best.

Our tariffs

Here's where you can find out about your current tariff, including call charges and other costs - whichever plan you're on.

Have you got our My Account app?
Now there's an easier way to check your balance, remaining minutes, texts and data when you're out and about.